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Terms of Service
1. Ordering and
Dispatch
1.1 You can create
a shopping cart of products, and then choose to order them immediately, or to
have keep them on hold. To complete your order you can either enter your credit
card details directly onto our secure Checkout page, or choose one of the other
options. You will then receive an e-mail acknowledgement that your order has
been sent to KIDZBUY.COM
1.2 Information contained
on the KIDZBUY.COM website constitutes an invitation to treat. No such
information constitutes an offer by us to supply any products even after your
receipt of our e-mail acknowledgement of your order. Orders shall be accepted
entirely at the discretion of KIDZBUY.COM and are subject to availability.
1.3 All items in your
confirmed order cart will be shipped together. Items not in stock will be
ordered and sent as soon as they arrive from the publishers. All your books
will be shipped together.
1.4 If KIDZBUY.COM
is unable to supply a particular item for any reason beyond our control, we
will let you know as soon as possible.
1.5 KIDZBUY.COM
will inform you of unavailability of a particular product over email, and a
refund will be initiated for the same.
1.6 Overseas
customers will be charged the USD Dollar value of the order, and KIDZBUY.COM
cannot guarantee the conversion price in your local currency. This is subject
to the local bank’s rate of exchange on the day the card is billed to your
account.
1.7 Liability for
any local charges or taxes made at the point of delivery are to be met by the
customer as KIDZBUY.COM has no way of knowing what particular customs and
import charges may be in force at any time in any country, and makes no
allowance in its pricing for such charges. Customers assume the role of
importer for the purposes of customs and any other importation charges. KIDZBUY.COM
will not be liable to you for any delay or failure of the goods to reach their
delivery address because of the detention of a parcel by customs or other
authorities.
2. Shipping Charges
& Delivery
KIDZBUY.COM shall not
be liable for any loss of profit or for any indirect, special or consequential
loss or damage, costs, expenses or other claims for compensation whatsoever
occasioned by or arising from any delay in delivering your order or any failure
to deliver your order save that where we fail to deliver your order we will
reimburse the cost of your order, which in any event will be the extent of the
entire liability of KIDZBUY.COM.
3. Prices & Payment Methods
3.1 All prices are
quoted in Indian Rupees and are subject to change by the publishers at any
time. If the price of the book becomes higher than shown on our website at the
time of your order we will advise you of that fact before supplying, allowing
you the option to cancel.
3.2 KIDZBUY.COM accepts
all major credit and debit cards including American Express, Mastercard and
Visa.
4. Returns &
Exchanges
4.1 We will always replace faulty goods bought from KIDZBUY.COM on production of proof of purchase. If you receive a faulty product, please contact: to arrange the return or exchange, stating the nature of the problem. If the product has to be sent back to us, then we will refund any postage costs.
4.2 If you are not satisfied with your purchase it may be exchanged or refunded within 2 working days from your receipt of the goods. The product must be received back in re-saleable condition with proof of purchase. In this case postage costs will not be included in the refund which will be issued within 2 days from receipt of the returned goods. You must contact KIDZBUY.COM at: SUPPORT@KIDZBUY.COM to arrange a return or exchange. This does not affect your statutory rights.
4.3 The option to cancel the order exists up until the item has been dispatched. To cancel an order, please e-mail: SUPPORT@KIDZBUY.COM with details of your request.
5. Customer Service
5.1 KIDZBUY.COM is very customer friendly. Our aim is to give the best possible service but we all know that things can go wrong, and we hope to minimize any such problems. Any complaints that you may have can be dealt with by any of us in the shop and you can contact us by e-mail at SUPPORT@KIDZBUY.COM or by Mobile Phone on +91 9940308087
6. Privacy &
Distance Selling Regulations
6.1 We are
committed to protecting your privacy. We will only use the information that we
collect about you lawfully (in accordance with the Data Protection Act.) KIDZBUY.COM
will not release this information to any third party for any purpose unless we
have your consent to do so. KIDZBUY.COM complies with the Distance Selling
Regulations.
7. Law
7.1 These terms and
conditions will be interpreted in accordance with the Laws of India.